WordPress Management

A WordPress pro in your back pocket!

I'll care for your site, while you're busy caring for your customers.

How many times do you log in and see it needs to be updated?

You're busy running your business, you're busy serving your customers, you're wearing all the hats right now. The last thing you need is taking care of your website and updating software.

Maybe you haven't looked at your site in 3 months and when you do realize that something was broken or something happened or worse, your site got hacked!

You wonder oh crap!

You could spend hours, even days looking all this stuff up on the web, learning and relearning it every month, or you could just let a WordPress Pro, like me handle it for you.

SO, WHAT'S IN THE PLAN?

Here's a snapshot of the key components that make our website care plan invaluable for my clients.

WEBSITE UPDATES

Just like your phone has software updates, your WordPress website needs to be updated too. The #1 leading cause of websites hacks are out-of-date plugins. I've got your back! As I will take care of all the updates for you.

MONITORING & SECURITY

Have you received an email from a potential client that your website is down and you didn't even know it? My clients don't! I have resources in place that monitor your site's traffic and activity. I'll protect your site against potential hacks or breaches.

WEBSITE BACKUPS

Backing up your WordPress website consistently is critical for many reasons but most importantly, if your site should ever needed to be restored or transferred. I offer multiple external backups and restore points for all clients on my management plans.

WEBSITE OPTIMIZATION

For your WordPress websites to load fast, perform well and to ensure speed; the files, database and media need to be optimized. I have special tools that keep your site optimized and running smoothly, along with cleaning up any and all items that causes slow load times.

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MONTHLY REPORTING

You shouldn't have to try to determine what's going on via your site. I take care of that for you with an in-depth, but not overwhelming monthly report which also highlights what I'm doing month to month on your site.

PRIORITY SUPPORT

As a managament client you will always get priority support. I'll set up exclusive contact details for you to ping me with whenever you need an update, an addition or when you have any questions. I do my best to get back with you within 24hrs on business days. P.S. It's always sooner 😉

WEBSITE HOSTING*

Hosting is the foundation of your website. Security, performance, optimization and ease of use all depend on it. I offer premium hosting for some of my clients so you don't have to worry about a thing.

PERSONAL CONSULTATIONS*

I'm in your corner every month and I know what's happening on the “web side” of your business. This gives me the ability to offer strategy, new marketing ideas and conversion best practices to implement on your site which we can discuss quarterly or annually depending on your plan.

* Select Plans Only

PRIVACY POLICY*

EVERY website needs to have an up-to-date privacy policy which protects your site visitors traffic and activity. I do that for you with my partnership with Termageddon a tool that keeps your site legal with auto-updating policies that generate automatically.

I'M IN YOUR BACK POCKET MONTH TO MONTH!

As a client on some of my monthly plans, I offer complimentary time (between 1-3 hours depending on your plan) for ongoing website updates, additions or changes!

Additionally, all management plan clients get my reduced hourly rate.

 

CHOOSE YOUR PLAN

I want to make sure we have the perfect website managament plan for your business.

FAQ's

Some answers to the most frequently asked questions about my website management plans. 

Are there any setup fees?

If I'm building your website, there is no set up fee as long as it's within a 90 day period!

If, after 90 days, you'd like to join my hosting/maintenance plan at any level, there is a $99 set up fee because I need to update all tools, clean up the database if it hasn't been cleared, install our tools and backup the site among other tasks.

If I'm onboarding a website I did not build, there is a $250 setup fee as I need to do a lot of work up front to update the site, learn the tools and get it ready to be properly maintained.

Are there cancellation fees?

Nope! All my management plans come with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from my hosting or managment plan, you have complete freedom to do so. Your plan is simply billed out for the month or year that's paid for. 

What types of tasks can you do for me?

I can make content updates, theme or stylesheet adjustments, add new plugins, configure forms and much more. From code to general WordPress issues, I'll take care of almost anything that can be done within 1 hour.

What's included in the monthly time?

Your monthly time covers any updates, additions or add-ons to your website. For example, changing hours, company information, staff or team members, adding new photos, updating services pages, etc.

While I do our best to get updates done within your allotted time, if more time is required, I can do so with my hourly retainer which for you is discounted!

Note: The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or a step by step website revamp. I'll be happy to do those things either via my discounted hourly rate or via a discounted and separate fixed project!

Does my monthly update time roll over?

Sorry, but the retainer of hourly updates is covered for that month but does not rollover or add up for later use.

What if I pass on the plan?

My management plans is not mandatory for my clients, but is highly recommended because of the importance of security, optimization, updates, backups, support, etc.

That said, if you choose to forego my management plan, you're welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups and other services laid out in this plan by reviewing my LIABILITY CLAUSE that releases me from any involvement if and when the website is breached, hacked or performs slowly because the lack of proper optimization.

What's your response time?

I strive to complete all tasks within 24 business hours (M-F), but it usually happens MUCH faster.

What if my task takes more than 1 hour?

If I estimate a task to take more than 1 hour, I'll provide a quote.

How do I send support requests?
Just send a Support Ticket and it will be received in our system. One of our team members will start working on your task and follow up with any questions.
Do you offer price breaks for multiple sites?

Absolutely! If you choose to have me host and maintain additional sites under your account, you'll get a discount for every site you add which will be active for as long as host and maintain the sites.

What if the site gets hacked or breached while on the plan?

In the extremely unlikely event that a website is breached or hacked in any way while on my plan, I will take full responsibility and will rectify the situation immediately. You will not need to do a thing.

What if I pass on the plan and my site gets hacked?

In this case, you’re welcome to handle it in house by reaching out to our preferred malware and blacklist removal specialists Sucuri or if you’d like to join my plan and have me take care of getting the hack cleaned, I have a $499 site cleaning/set up fee.

Depending on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve and in some cases will require more additional work to recover from.

Important note: I do not fix website hacks unless the site will subsequently be added to my plan.

Can I join the plan if I originally pass?

Absolutely! If you decide to come back to me after having initially passed on the plan due to the work that's involved in order to properly maintain the site, I'll welcome you to the plan with open arms and make sure your site is protected and cared for. See the setup fees question above for additional information about onboarding a site after 90 days.

What if I require more time than the monthly support time allows?

I'll always try to get your updates done within 1 hour to save you some extra cost but if you have a decent amount of updates that will require more hours, I'll give you an estimate of time and do that at my hourly rate which is reduced for you as a special, monthly management client!

I need help now. How do I get started?
Simply choose a plan and complete the checkout process. You’ll be able to submit your task immediately. You can send us a request 24/7.

NO-RISK GUARANTEE

My plans come with a no-risk, no-questions-asked guarantee. In the unlikely event that you want to pull your site the plan, you only pay for the month or year you've paid for and you'll be provided with all site files and logins.

WordPress Management Plan Application

Please use the form below to apply for one of my WordPress Management plans and I'll get back in touch with you to see if we are a good fit and hop on a quick call to make sure I've got your back.

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